Apple says ‘jelly-scrolling’ effect on iPad mini 6 screen is not a problem

Following the official launch of the iPad mini 6 In stores last week, customers around the world have noticed an annoying “jelly-scrolling” effect on the tablet screen. It turns out that Apple has now confirmed that this effect is completely normal and that it is not a hardware problem.

For those unfamiliar, “jelly scrolling” is when one half of the screen refreshes noticeably slower than the other, resulting in a rocking effect when content is moving quickly. There have been multiple reports of this since the iPad mini 6 was released, as users have come to think that this could be a hardware malfunction or even a software bug.

But even though this effect has been bothering several users, Apple has now said in a statement to ArsTechnica that the “jelly-scrolling” effect is fully expected on LCD screens. The company argues that LCD panels “update line by line,” causing a delay between lines.

In response to our inquiry, Apple has told us that the “jelly shift” problem on the 6th generation iPad mini is normal behavior for LCD screens. Because these screens update line by line, there is a slight delay between when the lines at the top of the screen and the lines at the bottom are updated. This can cause uneven scrolling issues like those seen on the iPad.

Despite Apple’s response, ArsTechnica notes that the “jelly scrolling” effect is much less noticeable on other iPad models with 60Hz LCD screens, such as the entry-level iPad Air 4 and iPad. Unfortunately, as Apple says this is expected behavior, those who bought the new iPad mini 6 and are not happy with the screen will not be able to request a repair or replacement.

Of course, customers who don’t want to live with this annoying screen effect can return the iPad mini to Apple for a full refund within 14 days of purchase.

Have you noticed this effect on the iPad mini 6 screen? Let us know in the comments below.

FTC: We use income generating automobile affiliate links. Plus.


Check out 9to5Mac on YouTube for more news from Apple:

Leave a Reply

Your email address will not be published. Required fields are marked *