The expiration of a key digital encryption service on Thursday caused major tech companies across the country to scramble to deal with internet outages that affected millions of online users.
Tech giants, like Amazon, Google, Microsoft, and Cisco, as well as many smaller tech companies, were still struggling with a never-ending series of problems at the end of the night. The problems were caused by the forced expiration of a popular digital certificate that encrypts and protects the connection between devices and websites on the Internet. The certificate is issued by Let’s encrypt, the largest issuer of this type of certificate in the world.
At least 2 million people have seen an error message on their phones, computers, or smart devices in the last 24 hours that details some internet connectivity issues due to the certificate issue, according to Scott Helme, an internet security researcher and known cybersecurity expert. .
“Many people have been affected, even if it is just the inconvenience of not being able to visit certain websites or some of their applications not working,” Helme said.
“This problem has been going on for many hours, and some companies are just beginning to fix it, even large companies with lots of resources. It’s clearly not going well, ”he added.
There was an expectation before the certificate expired, Helme said, that the problem would be limited to gadgets and devices. purchased before 2017 who use the Let’s Encrypt digital certificate and have not updated their software. However, many users faced problems on Thursday despite having the most advanced devices and software on hand.
Dozens of important technology products and services have been significantly affected by the expiration of the certificate, such as cloud computing services for Amazon, Google and Microsoft; Computer and Cloud Security Services for Cisco; sellers who cannot log into Shopify; games on RocketLeague; and workflows on Monday.com.
This issue has gone unnoticed by many of the major tech makers, including big tech companies like Apple, Google, Sony and Microsoft, none of which have made any announcements to customers about the issues, Helme told the Washington Examiner earlier Wednesday. of the certificate. Timed out.
He added that this is one of the first major digital certificates to expire since the advent of the Internet in the 1980s. As a result, there is no precedent for solving the problem other than updating the software on IT devices and technical equipment to fix. problems of each client or client.
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Original Author: Nihal krishan